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If you have any questions please call 0800 009 6756 or email support@greenplants.co.uk

Clip the panels together to cover larger areas

We recommend that the panels are fixed directly to your wall, there are holes in the panel grid that can be used

If you have any questions please call 0800 009 6756 or email support@greenplants.co.uk

If you have any questions please call 0800 009 6756 or email support@greenplants.co.uk

Framed green wall art

Framed artificial & prerserved moss art

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If you have any questions please call 0800 009 6756 or email support@greenplants.co.uk

General questions

Most of the artificial plant panels we sell (with the exception of our inherently fire retardant panels) are according to the European standard (EN13501-1:2007+A1:2009) classified as fire behaviour class B,  which means that they have a limited contribution to a fire.

The test results are as follows:


SGS test report No AJFS1908008291FF
Date 24 Sept 2019

Fire behaviour B
Smoke production s2
Flaming droplets d0


If your risk assessment requires the artificial plant panels to meet a specific fire safety requirement higher than class B you would have to spray them with a fire-retardant treatment spray such as Envirograf 321 Fire Retardant Spray (EV321S Special: Plastic artificial plants / flowers and decorations).

Yes, the artificial foliage has been subjected to light ageing-UV tests with no visual changes.

Each of our plant panels has a 3 year UV warranty.

SGS test report No TJIN1501000880MR
Date 3 Feb 2015


Test Item: Light Ageing Test-UV Exposure 
Test Method: ASTM G154-12a Cycle1 & ISO 105-A02:1993/Cor.2:2005


Test Condition:

Exposure cycle: ASTM G154-12a cycle 1
Lamp type: UVA-340
8h UV at (60±3) °C BPT, 0.89W/(m2•nm)@340nm
4h condensation at (50±3)  °C BPT
Exposure duration: 60h

Yes we do. If you need a bit of help deciding which artificial green wall panel to purchase ? We offer small 25x25cm samples of some of our products. The price is £6.00 inc VAT per sample plus free delivery. If you place a full order with us, we will refund the cost of your sample.

Currently we have samples available for the following walls

https://www.greenplantwalls.co.uk/collections/samples-are-available-for-these-products

Environmental & sustainability questions

All panels comply with the limits set by RoHS directive 2011/65/EU Annex II - restriction of the use of certain hazardous substances in products. No lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyls (PBBs) or polybrominated diphenyl ethers (PBDEs) have been detected in the artificial plant panels.

All of our green wall panels are fully recyclable. Each individual part of a green wall can be removed and recycled in order to be reused in other panels.

Delivery questions

We have two delivery options to choose from which vary in price and speed to suit your needs.

Standard 2-4 business day 
Your parcel(s) will be delivered using the Parcelforce Express48 service and costs £6 inc VAT

Express 1-2 business day
Your parcel(s) will be delivered using the Parcelforce Express24 service and costs £12.00 inc VAT.

We have two delivery options to choose from which vary in price and speed to suit your needs.

Standard 2-4 business day
Your parcel will be delivered using the Parcelforce Express48 service

Express 1-2 business day
Your parcel will be delivered using the Parcelforce Express24 service. If you order before 11:30 you order will be despatched the same day and delivered to you the following working day if you live in mainland UK (This is not guaranteed however).

To keep you informed of your order delivery, you will receive automated emails when your order is fulfilled (booked in with Parcelforce), out for delivery and

When your order is ready to be picked up or has just been picked, you will be sent an email with your tracking number and a URL link to the Parcelforce tracking website.

To keep you informed of your order delivery progress, you will also receive automated emails  when your parcels are out for delivery and delivered.

You can also track your delivery on our website here

Yes we do. We recommend that you get in touch with us with your requirements & delivery address so we can calculate the delivery costs.

Within the EU courier delivery usually takes at least 5 days from pickup.

Once our proforma invoice is paid we will despatch the goods.

Thanks to Brexit from January 1st 2021 goods now passing from the UK to the EU (and vice versa) will be treated as imports and exports.

Goods leaving the UK for the EU will be charged Import VAT and import duties at EU-set rates, the recipient will be liable for this.

Returns

Our returns policy lasts 28 days. You have 14 days to cancel and 14 days after cancellation to return the goods.

To return your order, you should send the parcels to our warehouse:

Unit 6, Hillgate Business Centre, Swallow Street,
Stockport, SK1 3AU

To be eligible for a refund, your item must be unused and in the same condition that you received it.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.